At play-cart.com, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services.
By using this website, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
When you use our site, we may collect the following types of information:
- Personal Data: Your name, email address, phone number, billing/shipping address, and payment details when you place an order or fill out a form.
- Account Information: If you create an account, we may store your username, encrypted password, and preferences.
- Usage Data: Information about how you use the website — including pages viewed, time spent, IP address, browser type, and device information.
- Cookies and Tracking Data: See our Cookie Policy for more details on how we use cookies to enhance your experience.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Send order confirmations and shipping notifications
- Respond to customer service requests
- Personalize your shopping experience
- Improve website functionality and performance
- Comply with legal obligations and prevent fraud
We do not sell or rent your personal information to third parties for marketing purposes.
3. Sharing Your Information
We may share your information with trusted third parties only in the following situations:
- Payment Processors (e.g., Stripe, PayPal) to handle secure transactions
- Delivery Services to ship your orders
- IT & Hosting Providers that support the functionality and security of our website
- Law Enforcement or Legal Requirements if required to do so by law
All third parties are required to keep your data secure and use it only for the services they provide on our behalf.
4. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time (where applicable)
- Opt out of receiving promotional communications
To exercise your rights, contact us at privacy@play-cart.com.
5. Data Security
We implement industry-standard security measures to protect your personal data, including:
- SSL encryption
- Secure hosting environments
- Limited access to sensitive information by authorized staff only
However, no system is 100% secure. We encourage users to take their own precautions, such as using strong passwords and avoiding public Wi-Fi when making purchases.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
You may request that we delete your information at any time by contacting us.
7. Children’s Privacy
This website is intended for users 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a minor, we will delete it immediately.
8. International Users
If you are accessing our site from outside Australia, please be aware that your data may be transferred to and processed in Australia where our servers are located. By using the site, you consent to this transfer.
9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date.
We encourage you to review this policy periodically to stay informed of how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or wish to make a data request, please contact: